Lasting operational resilience stems from people, not from technology. What often appears as a one-time crisis is part of a much larger system influenced by the people, processes, and systems that make up an organization. To achieve lasting success, an organization must focus on the larger system rather than the immediate problem.
I’m focused on lasting impact via long-term change instead of short-term patches. Experience in industries such as EdTech, e-commerce, FinTech, virtual care, and cyber security allows me to facilitate projects across departments and management levels.